Job in Turkey – Customer Relations

Job Opportunity in Turkey

Organization: Ramada Plaza Trabzon

Position: Customer Representative

Location: Trabzon, Turkey

Duration: 52 Weeks

Salary: 2020 TRY per month

Visa Type: AIESEC Visa

Deadline: March 30, 2019

Role description
Costumer relations in reception. Weekend work schedule: 09.00 AM – 02.00 PM.

Main activities

  • Costumer Relations: Creating well costumer relation understanding in hotel.
  • Welcoming costumers and while understanding their perspective, establishing good costumer relations.
  • Helping costumers and strengthening communication between different languages.
  • Guiding costumers in the process of check-in and check-out.
  • Representing Ramada Hotel on the phone to answer requests of customers.
  • Consolidation and analysis of customer profile reporting based on countries and regions monthly.

Prerequisites

Backgrounds

  • Tourism & Hotel Management

Skills

  • Windows PC Usage*
  • Content Marketing
  • Market Research
  • Organisational Management

Nationalities:

  • No preferences

Languages

  • English
  • Turkish
  • Arabic

Study Levels

  • Bachelor

Health Insurance
1- EP has to get his own travel insurance before he/she come here. Travel insurance has to contain first month of EP in Turkey. 2- Private health insurance needed to be paid by EP. It is around 250 TRY depends on person.

HOW TO APPLY

Host AIESEC office
AIESEC in TRABZON
trabzon@aiesec.org.tr

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