Job in Switzerland – Accounts Receivable Collections Intern

Job Opportunity in Switzerland

Organization: Deutsche Post DHL Group

Position: Accounts Receivable Collections Intern

Location: Basel, Switzerland

Duration: 52 Weeks

Salary: 3000 CHF per month

Visa Type: EU Citizen – Candidate needs to register and get a residence permit L (3-4 business days) Non-EU citizen – AIESEC in Switzerland will apply for the work permit L for the candidate. An applicant needs to be enrolled at the university to obtain a work permit L.

Deadline: February 17, 2020

Role description

DHL Freight is one of the world’s leading road freight providers, offering high-quality services to B2B customers. The DHL Freight Switzerland Order-to-Cash team is focused on reducing Net Working Capital through minimizing overdue debt and protecting the P&L through minimizing the risk of bad debt. This role will involve managing the debt for a specific portfolio of customers and involvement in initiatives to improve the efficiency and performance of the team.

Main activities

Managing collection and dispute resolution activities for own portfolio of customers

Contacting customers to secure promises to pay in accordance with the DHL Freight collection treatment plan

Dealing with customer queries and disputes and liaising internally with other departments to find solutions

Capturing necessary information in the MA!N collections tool and managing follow-up activities according to clearly defined priorities

Participating in debt review meetings with internal stakeholders

Performing the necessary AR accounting to keep own portfolio of customer accounts in good order

Participating in process improvement projects

Periodic and ad hoc reporting on Accounts Receivable status





Analytical Thinking
Oracle Database
Microsoft Excel
Data Analysis

Nationalities: No preferences



Study Levels


Selection Process

14 days – Application Process
14 days – Selection

Estimated process time is 28 days

Health Insurance

No international insurance is valid once you have a Swiss residence permit. All the candidates need to get Swisscare insurance within one month of arriving in Switzerland.


Host AIESEC office
AIESEC in National Office Switzerland

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