Programme Assistant

  • Full Time
  • Morocco

World Health Organization


Programme Assistant

Programme Assistant – (2303676)
Grade: G5
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 2 Years ( duration subject to availability of funds, satisfactory performance and need for position)
Job Posting: Apr 27, 2023, 6:54:42 PM
Closing Date: May 21, 2023, 3:44:00 AM
Primary Location: Morocco-Rabat
Organization: EM_MOR WHO Representative’s Office, Morocco
Schedule: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.

To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State’s health and development agendas and harmonized with the United Nations country teams.

The incumbent will perform the following duties:

  1. Provide full administrative support to the assigned programme. Draft, review and revisecorrespondence, reports and documents for proper format and content inconsultation with the supervisor. Independently compose correspondence ofadministrative nature, take notes at meetings, provides informalinterpretation/translation when required.
  2. Prepare and process travel requests for team members using GSM, arrange for visaissuance, security clearance, flight and hotel bookings, follows up travel relatedissues of national and international missions.
  3. Scan, record, refer and follow up correspondence and documents, evaluate the urgencyor critical nature bringing them to the attention of the responsible staff. Informand remind responsible staff of follow-up dates, response or specific actions,supplying supporting material as appropriate.
  4. Using GSM, monitor aspects of the implementation of country activities, funds forproject/programme budget levels and financial expenditures, according to theapproved country workplan. Initiate and process different transactions in GSM,including procurement of goods and services. Follows up with concerned partiesthe receipt of deliverables and finalization of payments.
  5. Compile background material for planning, monitoring and evaluation, communication(including mini-review) exercises. Maintain and update the filing of technicaldocuments and correspondence (soft/hard copies and databases if applicable). Createbackground reference material as appropriate for planning, M&E andcommunication around the assigned projects; access and retrieve relevant material.
  6. Finalize all administrative and logistics preparations required for the organization ofmeetings held in the country (working groups, seminars/courses, workshops) andpay per diem to participants as appropriate (if needed).
  7. Respond to and act on telephone enquiries in a timely manner. Assess the criticalnature of technical issues and direct them to appropriate staff for reply,coordinate appointments for supervisors, establish and maintain a propercomputerized information system on MOH and UN counterparts, WHO CollaboratingCenters, etc.
  8. Brief colleagues on general office administrative process. Assist/replace administrativestaff in the team and perform other related duties as required. Participate in field visits, if required.

Essential: Completion of secondary education supplemented by secretarial or business administration training
Desirable: University degree in business administration, social sciences, communication or related field is an asset.

Essential: At least five years’ progressive administrative experience.
Desirable: Relevant experience in the UN system.


  • Good filing and organizational skills.
  • Ability to maintain good working relationships with staff, experts and visitors.
  • Demonstrated ability to translate routine correspondence into English.
  • Very good time management and stress management skills.
  • Knowledge of WHO rules, manuals, practices, procedures and WHO Style Guide applicable to the administrative level an asset.

WHO Competencies
WHO global Competencies model at

  1. Teamwork
  2. Respecting and promoting individual and cultural differences
  3. Communication
  4. Moving forward in a changing environment
  5. Producing results

Use of Language Skills
Essential: Intermediate knowledge of English. Expert knowledge of French. Expert knowledge of Arabic.
The above language requirements are interchangeable.

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MAD 207,749 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO’s operations please visit:
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( strongly encouraged to apply for WHO jobs.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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