Programme Officer

  • Full Time
  • Qatar



Position Title : MHPSS Technical Supervisor (Mental Health and
Psychosocial Support)
Duty Station : Doha, Qatar
Classification : Professional Staff, Grade P2
Type of Appointment : Special short-term graded, six months with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 20 July 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo
(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;
Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar;
Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;
Palau; Saint Kitts and Nevis; Saint Lucia; Seychelles; Solomon Islands;
Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Uzbekistan; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.

Under the overall supervision of the Senior Protection Coordinator, the direct technical
supervision of the Mental Health and Psychosocial Support (MHPSS) Programme Manager, the
MHPSS Technical Supervisor will be responsible for supervising clinical psychologists,
counsellors, liaising with health teams, reviewing the MHPSS case management system for
referrals and organizing supervision and intervention sessions for both IOM and Qatar Red
Crescent Society teams in Camp As Sayliyah (CAS) Doha under the Assistance Program (AP).
This is currently a L3 operation. They will be responsible for the following duties and

Core Functions / Responsibilities:

  1.  Supervise the work and performance of the clinical, child and emergency psychologists as
    well as the counsellors under the direct guidance of the MHPSS Programme Manager.
  2.  Provide technical supervision to the clinical team and organize intervision sessions, identify
    core strengths and areas for improvement including child and emergency responses.
  3.  Liaise with other units such as protection, education, MHD (Migration Health Division) to help
    mainstream and increase MHPSS outreach and improve the referral system.
  4.  Ensure all services provided, such as individual or group sessions, MHPSS activities and
    training sessions are recorded in the AP data entery system, and in the weekly and monthly
    mission reporting.
  5.  Support the development of MHPSS awareness-raising/ visibility materials.
  6.  Contribution to the development and implementation of relevant capacity strengthening
    plans across sectors based upon identified competencies and gaps (i.e., support training,
    coaching, mentoring and technical supervision and monitoring plans across sectors) and
    informed by the IASC (Interagency Standing Committee) Guidelines on MHPSS in Emergency
    Settings and the IOM Manual on Community-Based MHPSS in Emergencies and Displacement.
  7.  Assist on the development or contextualization of MHPSS training modules, implementation
    tools and technical resources, informed by evidence and aligned with regional and global
  8.  Document lessons learnt, best practice and case studies to help shape in-country strategies
    and program approaches and contribute to broader sector learning.
  9.  Conduct capacity building activities of supervised staff and other IOM Partners, on MHPSS skills.
  10. Assist on the development or contextualization of MHPSS assessment, monitoring,evaluation, accountability and learning tools and protocols aligned with regional and global guidance and provide technical support in their implementation and reporting.
  11. Ensure proper documentation and regular reporting, of clinical activities, to the MHPSS Programme Manager to include in the unit final report as required in the donor agreement.
  12. Respond to information requests and support the development of project proposals basedon emerging and identified needs in the clinical, psychosocial and protection domain in CAS(Camp As Sayliyah), within and beyond the emergency response as well as durable solutions.
  13. Set up support systems for the clinical team, including peer supervision or intervision for thepurposes of learning better or alternative methods of managing professional problems,discussing reactions and feelings, and coping strategies. Monitor the well-being of the clinicalteam through regular check-ins.
  14. Perform such other duties as may be assigned. Required Qualifications and Experience:


  •  Master’s degree in Clinical Psychology or a related field from an accredited academic
    institution with two years of relevant professional experience; or
  •  University degree in the above fields with four years of relevant professional experience.
  •  Professional accreditation from a recognized psychological or counselling association-society.


  •  Experience of working in a complex humanitarian setting.
  •  Experience in designing and managing psychosocial support and protection programmes.
  •  Experience in providing mental health and psychosocial support in emergency contexts as well
    as n mainstreaming it into the overall response.
  •  Participation in IOM’s corporate course “Psychosocial Interventions in Emergency and
    displacement” will be considered an asset.
  •  Experience of working in the region is an advantage.


  •  Knowledge and experience in facilitating training and developing curricula.
  •  Proficient in MS Office applications.
  •  Knowledge of Protection principles and IOM policies and procedures.
  •  Knowledge of data driven approaches that guides collective action across local agencies and
    institutions and the priorities of the response in the programme.
  •  Commitment to help persons of concern and willingness to cooperate with counterparts.
  •  Good analytical skills and strong interpersonal and communication skills in a multi-cultural
  •  Post-graduate training in supervision is an advantage.

IOM’s official languages are English, French, and Spanish.
For this position, fluency in English is required (oral and written). Working knowledge of Arabic,
or Pashto, or Dari is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database

Required Competencies:
Values – all IOM staff members must abide by and demonstrate these five values:
• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

Core Competencies – behavioural indicators level 2
• Teamwork: Develops and promotes effective collaboration within and across units to achieve
shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely
manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes
responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains
complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2
• Leadership: Provides a clear sense of direction, leads by example and demonstrates the
ability to carry out the Organization’s vision. Assists others to realize and develop their
leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best
and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and
communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.

Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates will remain eligible to be appointed in a similar position for a period
of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances. Subject to certain
exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or
after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.

How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 20 July 2023 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to:

Posting period:
From 07.07.2023 to 20.07.2023
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank

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