Sr. BAS Regional Service Engineer



Job Title: Sr. BAS Regional Service Engineer
Dublin, Dublin, Ireland
Amsterdam, Noord-Holland, Netherlands
Multiple Locations, United Kingdom
Job number: 1530714
Date posted : Mar 16, 2023
Travel : 0-25 %
Profession: Software Engineering
Role type: Individual Contributor
Employment type: Full-Time
Work site: Up to 50% work from home

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Datacenter Monitoring and Controls Engineering (DMCE) group is responsible for critical environment monitoring and controls application deployments at new datacenters. For existing datacenters, DMCE is responsible for retrofitting and upgrading datacenter critical environment monitoring and controls applications for security compliance, new functionality, and compliance.

The BAS service engineer position for MSFT datacenters is a Global role, supporting BAS (Building Automation Systems) service for datacenters around the world with a main focus on the EMEA and APAC regions. This position is a multi-disciplinary role which involves service management, system troubleshooting, and upgrades/retrofits of the BAS for existing datacenter regions.

The BAS Service Engineer will be responsible for managing global service support for the third-party controls vendors that support the datacenters. This role will manage the Tier 3 service provided by the vendors, quarterly and annual reporting, provide technical support for troubleshooting complex issues, and supporting different departments with tasks that rely on BAS applications. Projects may include upgrading software to the newest standard, retrofitting site systems for adherence to newer data center standards, enabling data reporting, security reviews, and data telemetry. This role may require review of new designs during construction and contributing to new or improved design standards.

Responsibilities will also include providing training to Operations and other personnel as needed and be expected to create Operations & Maintenance documentation to provide to the site during turnover.




  •  Candidate should have one of the following:
  • Bachelor’s degree in Computer Science or Engineering Discipline and technical experience in the following areas:
  • Building Automation System (BAS) implementation and support
  • Working experience in Datacenter Controls and Automation equipment and networking architecture.


  • Technical experience in the following areas:
  • Building Automation System (BAS) implementation and support.
  • Working experience in Datacenter Controls and Automation equipment and networking architecture.
  • Experience working independently and as a member of a cross-functional team.
  • Strong Written and verbal communication skills
  • Knowledgeable in the network topologies and communication protocols associated with BAS systems and related networks.
  • Expertise in the following:
  • BAS device setup and SCADA implementations
  • Modbus/MODBUS-IP communication protocol
  • Troubleshooting communication issues and setting up BAS devices


  • Mission Critical facility networking experience.
  • HMI development in BAS systems like Siemens Desigo, JCI Metasys, ALC WebCTRL, Alerton Compass, Trend IQVision, and others.
  • SCADA implementation and instrumentation field setup.
  • Ability to understand online drawings and wiring diagrams.
  • Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background
  • Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

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