Information Management Specialist


Information Management Specialist

Job Identification:  10810
Locations:   Port Moresby, Papua New Guinea
Posting Date:  05/22/2023, 09:29 AM
Apply Before:   06/05/2023, 07:44 PM
Job Schedule:  Full time
Agency:  UNDP
Grade:  IPSA-10
Vacancy Type:  International Personnel Service Agreement
Practice Area:  Disaster Risk Reduction and Recovery
Bureau:  Regional Bureau for Asia and the Pacific
Contract Duration:  1 Year
Education & Work Experience:   Master’s Degree – 5 year(s) experience OR Bachelor’s Degree – 7 year(s) experience
Required Languages:  English
Vacancy Timeline:   2 Weeks


Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Papua New Guinea faces myriad humanitarian consequences from regular natural disasters (earthquakes, volcanic eruptions, flash flooding, landslides, tsunamis, drought, frost), conflicts, refugee emergencies, health emergencies, and governance issues. PNG frequently experiences localized disasters, but also less frequent large-scale disasters such as the 2015/16 El Niño-induced drought and frost and the 2018 Highlands Earthquake. National and sub-national capacities for and investment in disaster management remain weak. There is broad variation in national, provincial and local capacities to plan for and effectively respond to humanitarian emergencies. The need to strengthen coordination and communication between national and provincial institutions responsible for humanitarian planning, preparedness, response and recovery, remains a priority.

Following the departure of OCHA from PNG in June 2015, UNDP assumed the role of humanitarian coordination in addition to its overall responsibility to conduct operational activities for disaster mitigation, prevention and preparedness. The Humanitarian Advisory Team serves as the secretariat for the Disaster Management Team and provides critical humanitarian coordination, support, and advice to the Government, UN agencies, the Resident Coordinator, civil society, and faith-based organisations to better prepare for and respond to emergencies and crises. The team supports the mobilisation and coordination of effective and principled humanitarian action in partnership with national and international entities to alleviate human suffering in emergencies. The team also supports the National Disaster Centre to address key goals, including updating the Disaster Management Act, enhancing communication and coordination between national and provincial disaster management bodies, and providing technical support on contingency planning and needs’ assessments.

In this context, UNDP is seeking an International Information Management Officer to be based in Port Moresby as part of the Humanitarian Advisory Team.

This person will be expected to gather, organize, share and use data and information, and develop and manage tools, templates, and protocols for sharing and visualizing information to inform decision-making to improve the effectiveness of cooperation, coordination, communication and collaboration in humanitarian contexts. The I-IMO will also train and build the capacity of a national Information Management Officer.

Duties and Responsibilities
The international Information Management Officer will work with and train the national Information Management Officer and be directly supervised by the Humanitarian Coordination specialist.

Within delegated authority, the Information Management Officer will be responsible for the following duties:


  • Develop and participate in information management network(s) in accordance with IASC guidance to facilitate humanitarian information exchange and the promotion of data and information standards
  • Work with Disaster Management Team member organizations, Government, the regional OCHA office, and other relevant entities to ensure the effective adoption and use of information tools and services
  • Engage with counterparts to ensure that information activities are coordinated and consistent with global and national standards and practices
  • Provide training and expertise on the use and development of information management tools and
  • platforms to the HAT national information management officer
  • Advocate for the use of data standards and common platforms, and for the open exchange of information.

Web management

  • Manage DMT and country humanitarian content on, ReliefWeb and other relevant web platforms
  • Provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards
  • Work with external counterparts on related web platforms such as agency and cluster websites and
  • ReliefWeb to facilitate cross-site search and interoperability
  • Provide training and expertise to the HAT national information management officer

Data management

  • Design, develop and manage dashboards, databases, spreadsheets and other data tools
  • Understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability
  • Consolidate operational information on a regular schedule to support analysis
  • Participate in the collection, management and dissemination of data on coordination structures to inform humanitarian operations and policy
  • Provide training and expertise to the HAT national information management officer

Data analysis

  • Organize, design and carry out the evaluation and analysis of location specific datasets through meaningful statistical techniques
  • Participate in the development and revision of data standards (e.g. the Humanitarian Exchange Language) and advise on the application of these standards into local systems and processes
  • Participate in the development, implementation and management of new indicators, together with its accompanying data, to be included in a Common Humanitarian Dataset
  • Provide substantive support on the development of analyses and communication products on humanitarian coordination
  • Understand, document and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability
  • Provide training and expertise to the HAT national information management officer

Assessment analysis

  • Support assessment and needs analysis activities, including secondary data reviews, preliminary scenario definitions and multi-cluster initial rapid assessments
  • Provide advice on assessment design to ensure data quality
  • Manage platforms and tools that support data collection and analysis such as KoBo Toolbox and Open Data Kit (ODK)
  • Provide training and expertise to the HAT national information management officer

Geographic Information System (GIS) and mapping

  • Develop and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance
  • Produce and update high-quality map products and online services
  • Maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners through local and/or online services
  • Provide training and expertise to the HAT national information management officer


  • Produce and update information products such as reports, charts and infographics by turning data into graphical products to convey messages and a storyline
  • Develop advocacy materials including posters, presentations and other visual materials
  • Provide training and expertise to the HAT national information management officer

Perform other related duties as required.


Core competencies:

  • Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
  • Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
  • Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
  • Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
  • Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
  • Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
  • Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical competencies:

Digital & Innovation

  • Data collection: Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g. mobile data, satellite data, sensor data).
  • Data analysis: Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making
  • Data governance: Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization technologies

Business Direction & Strategy

  • Strategic Thinking: Ability to develop effective strategies and prioritized plans in line with UNDPs objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions; Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP

Business Development

  • Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context or responsive to a stated need

Partnership Management

  • Relationship management: Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding

Programme and Policy (2030 Agenda: Engagement & Effectiveness)

  • Crisis management support: Crisis related communication and advocacy

Required Skills and Experience

  • Advanced university degree (Master’s degree or equivalent) in information management, information systems, social science or related field is required; A first-level university degree in information management, information systems, social science or related field is required in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.


  • A minimum of 5 years (with Master’s degree) or 7 years (with Bachelor’s degree) of progressively responsible experience in information management, information systems, web management, data management, geographic information systems and mapping, data visualization, or other related area is required.
  • Experience cleaning, blending and analysing data is required.
  • Experience of working with and managing relationships with multiple stakeholders is required.
  • Experience in training and mentoring others is required.
  • Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery
  • Ability to identify issues, analyze humanitarian trends and participate in the resolution of issues/problems
  • Knowledge of humanitarian response operations and coordination structures, particularly HCTs, ICCGs and clusters
  • Knowledge of collection, processing and management of quantitative and qualitative data
  • Ability to conduct data collection using various methods
  • Conceptual analytical and evaluative skills to conduct independent research and analysis, and familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases
  • At least 2 years of field experience in aid operations is desirable.
  • Experience working with cluster coordinators at field level is desirable.
  • Experience in designing and implementing methodologies for measurement in contexts with constraints is desirable.
  • Experience coordinating between data/technology and humanitarian experts is desirable.
  • Experience managing information in disaster response or complex emergencies is desirable.
  • Relevant experience within the UN system or a comparable international organisation is desirable.
  • Experience adapting and designing customized analytical outputs for decision-makers is desirable.

Required language:

  • English


Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.


UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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