Project Support Officer

  • Full Time
  • Germany

World Health Organization


Project Support Officer – (2304581)

Grade: P3
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 2 years
Job Posting: Jun 9, 2023, 6:29:36 AM
Closing Date: Jul 1, 2023, 3:59:00 PM
Primary Location: Germany-Berlin
Organization: HQ/WSE Health Emergency Intelligence & Surveillance Systems
Schedule: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.

The mission of WHO’s Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Health Emergency Intelligence and Surveillance Systems division (WSE) is responsible to build a system of collaborative intelligence enabling better decisions to avert and manage public health threats and risks. Its goal is to enable, strengthen and support countries, regional and global actors in averting and managing public health threats and risks through collaborative problem solving and decision-making for short-term action and long-term policies, informed by better data and analytics. The WHO Hub for Pandemic and Epidemic Intelligence is a new office of WHO, located in Berlin. It works with partners to enable the generation of public health relevant information to provide timely actionable insights and improve decision making to prepare for, avert and respond to public health threats. It also aims to reduce fragmentation and inefficiency by creating an ecosystem that promotes collaboration across multiple professional disciplines, sectors, and initiatives; and empower decision makers, public health professionals, and civil society to make informed public health decisions. It works across sectors and with partners in a non-hierarchical and dynamic team to develop innovative and cross-disciplinary solutions that build intelligence for pandemic and epidemics, and is building a dynamic, non-hierarchical team that brings together cross-sector and organizational expertise.

The Project Support Officer (PSO) is responsible for oversight, set up, coordination, monitoring, mainstreaming, and long-term sustainability of the International Pathogen Surveillance Network (IPSN) Secretariat activities and strategic plan. The first focus of the role will be to ensure the successful scale-up of the IPSN Secretariat as it launches its initial activities, while simultaneously managing project elements. Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs of the unit and department:

  • Scale-up of the IPSN Secretariat-Support in key project elements such as planning, budgeting, risk and stakeholder management for operationalization of the IPSN:
      • Liaising with WHO internal support and HR as needed, coordinate the set-up of the IPSN Secretariat, including development of roles, identification of suitable members, securing secondment and co-location Secretariat positions in collaboration with partners.
      • Assist Hub leadership to establish governance mechanisms and communication channels within WHO and between members to ensure all parts of the IPSN are mobilized as it is established.
      • Support Hub leadership to continuously review and refine the implementation of the IPSN strategy and workplan.
  • Strategic leadership of the IPSN implementation:
      • Coordinate the design, formulation, implementation, monitoring and reporting of systems, processes and ways of working within the IPSN Secretariat.
      • Manage the risks and opportunities in the IPSN’s implementation, and make recommendations to Hub leadership for re-prioritization, course-correction and adding new activities where appropriate.
      • Maintain excellent relationships across WHO teams and IPSN member organizations to ensure the success of the network and identify challenges as they arise.
      • Monitor and evaluate IPSN Secretariat projects; identify problems and issues to be addressed and initiate corrective actions; and ensure follow-up actions.
  • Programme and grant coordination and management-Support the IPSN Leadership Committee to meet and convene by providing support to meetings, including development of agendas, management of participants, and collaboration with other Secretariat staff, WHO staff, committee members and partners where needed.
      • Provide programme and grant management implementation support monitoring including financial and programme monitoring in line with the WSE Project Management methodology and IPSN Secretariat mandates and priorities.
      • Provide support for the formulation and implementation of the substantive work programme of the IPSN Secretariat; monitor its resources for delivery of outputs and reporting on results.

Essential: University degree in Business Administration, Management, and/or Public Health or related field.
Desirable: Advanced level university degree (Master’s level) in any of the above-mentioned fields. University degree in Public Health or related field. Certification in project management, Agile Methodologies or equivalent.


  • A minimum of five years of progressively responsible experience in project or programme management, grant management, or related areas.
  • Experience in coordinating the preparation of programme or project proposals on the areas of global health, including disease surveillance, health policy and strategy and in monitoring their implementation.
  • Experience in the use of integrated information systems for programme planning, budgeting, monitoring and evaluation.
  • Experience in coordinating and engaging with diverse and global distributed communities and stakeholders.


  • Experience in facilitating workshops, presentations to senior stakeholders, and managing change in a federated (decentralized) organization. •Experience in managing and coordinating projects within the public (UN, international, other governmental) and/or private sector (e.g. multinational organizations).
  • Experience in public health, especially in the domain of emergency health surveillance and intelligence.


  • Proven ability to interact in a multi-disciplinary and cross-cutting environment involving technical, cultural and political elements.
  • Sound analytical and organizational skills.
  • Excellent presentation and communication skills.
  • Proven ability to work and produce results under pressure in critical situations.
  • Excellent communication (both oral and written) and presentation skills (public speaking and creating visual materials).
  • Ability to adapt and manage deliverables and resources in a climate of change and to think and act quickly, sometimes under pressure yet remain effective.
  • Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate, resolve conflict, and adapt relevant leadership styles to a variety of situations.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Moving forward in a changing environment

Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of WHO Language.

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2319 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
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